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Terms of service


Clenvo Terms of Service

Last Updated: 27/02/2025

Welcome to Clenvo! By accessing or using our website and services (collectively, the “Services”), you agree to be bound by these Terms of Service (the “Agreement”) and our Privacy Policy. If you do not agree to these terms, please do not use our Services.

1. Acceptance of Terms

By using Clenvo’s Services, you agree to comply with and be bound by this Agreement. If you are using the Services on behalf of an organization, you represent that you are authorized to accept this Agreement on behalf of that organization.

2. Services Provided

Clenvo provides a platform that allows clients to create, manage, and promote events (“Event Creators”) and allows attendees to purchase tickets for events (“Attendees”). The Services include, but are not limited to:


  • Event creation and management tools.

  • Ticketing and payment processing services.

  • Event promotion and marketing tools.

3. Event Creators’ Responsibilities

As an Event Creator, you are responsible for:


  • Ensuring all event details, including ticket pricing, event descriptions, and schedules, are accurate and up-to-date.

  • Complying with all applicable laws, regulations, and local ordinances in relation to event management and ticket sales.

  • Managing the ticketing process, including the distribution and handling of tickets and attendee information.

  • Ensuring that your events comply with our guidelines for content and behavior, and that no event violates the rights of any third party or breaches the terms of this Agreement.

4. Attendees’ Responsibilities

As an Attendee, you agree to:


  • Provide accurate information when purchasing tickets for events.

  • Follow the rules and guidelines set forth by the Event Creator and Clenvo regarding event attendance.

  • Abide by all local laws, regulations, and guidelines regarding event participation.

  • Not resell or transfer tickets in violation of the Event Creator’s terms or Clenvo’s policies.

5. Payment Processing

For Event Creators:


  • All payments for ticket sales will be processed through a secure third-party payment processor.

  • Clenvo charges a service fee on ticket sales, which will be specified during the event creation process.

For Attendees:


  • You agree to pay the full ticket price, including any applicable service fees, at the time of purchase.

  • Refunds are subject to the Event Creator’s cancellation and refund policy. Clenvo does not directly handle refunds, but will assist in facilitating the process.

6. Event Cancellations and Refunds

Event Creators are responsible for setting their own cancellation and refund policies. Clenvo provides a platform for transactions but does not handle or directly control cancellations or refunds.

If an event is canceled, it is the responsibility of the Event Creator to issue refunds to attendees, subject to the Event Creator’s policy.

7. Prohibited Conduct

You agree not to engage in any of the following:


  • Uploading, distributing, or linking to content that is illegal, harmful, offensive, or otherwise violates the rights of others.

  • Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.

  • Using the Services for any unlawful or fraudulent purpose, or to conduct any form of unauthorized ticket resale or scalping.

8. Termination

Clenvo reserves the right to suspend or terminate your access to the Services at any time, for any reason, including but not limited to violations of this Agreement. Upon termination, your right to access and use the Services will immediately cease.

9. Intellectual Property

All content provided by Clenvo, including logos, trademarks, design, and software, is the property of Clenvo or its licensors. You may not use or reproduce any of this content without prior written permission from Clenvo.

Event Creators retain ownership of the content they upload, but grant Clenvo a license to use, display, and distribute such content as necessary for providing the Services.

10. Limitation of Liability

To the fullest extent permitted by law, Clenvo will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services. This includes, but is not limited to, loss of revenue, data, or reputation, or any other loss that may occur during the use of the platform.

11. Indemnification

You agree to indemnify and hold Clenvo, its affiliates, employees, and partners harmless from any claims, liabilities, losses, or expenses (including legal fees) arising from your use of the Services or violation of this Agreement.

12. Governing Law

This Agreement will be governed by and construed in accordance with the laws of clenvo tlx. Any legal action or proceeding arising under or in connection with this Agreement will be brought exclusively in the courts located in FCT Abuja

13. Changes to the Terms of Service

Clenvo reserves the right to modify or update this Agreement at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review these Terms regularly to stay informed about any changes.

14. Contact Us

If you have any questions about these Terms of Service, please contact us at [support@clenvo.com